BAR FLAIR SCHOOL
BOOKING TERMS & CONDITIONS
We suggest you read these terms and conditions fully before booking a course or activity with us.
‘Us’ and ‘we’ refers to Bar Flair School Zante, which is part of the UK registered limited company Kaloman Ltd as is Bar Flair Services (UK).
If you make a booking with www.barflairschool.com you are deemed to have read, understood and agreed to these Terms and Conditions.
If you have any queries, please email us at info@barflairschool.com before placing an order.
All classes are subject to availability.
All copyright, trade marks and other intellectual property rights in the website and the content are owned by or licensed to Kaloman Ltd.
In accessing the website you agree that none of the content may be reproduced, downloaded, sold, copied or distributed without the prior written consent of the copyright holder. You will agree to only access the website for your own personal, non-commercial use.
Liability
Nothing in these Ticket Terms affects your rights under the law or excludes or limits our liability for fraud or personal injury. Our liability to you shall be limited to the price paid for your ticket.
Charges and payments
A full price per person is payable at the time of booking. Bookings are not confirmed until such time that the full payment has been received by us.
Please allow up to 48 hours for an email acknowledging your place on your chosen course or class.
Please print this email, as this is your proof of purchase. Please check your junk/spam folder if you do not receive an email.
If you do not receive an email within 48 hours please contact us by email.
We will not be responsible in the event that you make any error when purchasing your course or class (including but not limited to selecting the wrong date or the wrong number of tickets).
Please check that your selection is correct before confirming the purchase as purchases cannot be exchanged or refunded at a later stage.
Prices are subject to differ due to various reasons. If you find you have placed an order and see the prices at a lower price, you are not entitled to any money back in the difference.
Purchases from www.barflairschool.com are charged in Pound Sterling. If you choose to buy your tickets in another currency you may be charged a fee in accordance with your bank in respect of the exchange rate.
Certain courses and classes may not operate if the minimum amount of guests is nor reached therefore we have the right to cancel your booking, in which case you are entitled to a full refund.
Bar Flair School reserves the right to refuse a booking if there has been a technical fault in price error.
All prices are inclusive of VAT (where applicable) at the current rate.
We reserve the right to amend these Ticket Terms from time to time without notice.
We cannot guarantee the prices of your course or class will not change. In the event of this, you will not be entitled to any refund to that of the new course fee if it is lower.
The ticketing agent in the case of buying tickets online at www.barflairschool.com is Kaloman Ltd. This website and ticketing system is offered as a service to you.
For the purposes of your contract to purchase a place on a course or class, such contract will be with the company that is identified as the supplier of the tickets at the time that you make your booking.
All venues used have their own health and safety policies. Kaloman Ltd is not responsible for any health and safety issues at these venues.
Only guests in possession of a valid proof of purchase of a place will be admitted to attend.
Courses or classes purchased online are date specific and therefore valid only on the date specified. Purchases are not transferable. However if you needed to change a week-long courses date you may email us and we would see if a change may be possible but if it is not no refund would be given.
We reserve the right to reject any proof of purchase that we reasonably believe to be invalid, stolen, and out of date or cancelled.
When you come to the course please bring purchase confirmation to show on arrival along with photographic ID as proof that you are over 18 years of age.
Promotional Codes
* In order to use a promotional code, when you go to pay there will be a box to enter it and the discount will be applied.
* Promotion codes are only valid for orders placed online.
* Using a promotional code on www.barflairschool.com entitles you to a saving on a class or course, only at the time of placing the order.
* We reserve the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed.
* Promotion codes are only valid on specific classes and courses while stocks last.
* The promotional code may be withdrawn at any time or be changed.
* Only one promotion code can be used per order.
* Promotion codes are not valid in conjunction with any other promotion.
* A promotional code cannot be used to purchase and resell.
* In the event of a refund the amount you will receive back will be the amount you paid for the original purchase once the discount is applied.
* In the event of any difficulty applying the promotional code, please email for assistance.
Optional Add-ons
The one-hour free bar includes selected drinks only, which you will be informed of at the time it is due to start.
Cancellations by you
You may cancel a course within 14 days of the booking date and receive a full refund.
After this date your contract with us is binding and courses are non-refundable.
Cancellations must be confirmed in writing.
Course change requests made up to 30 days prior to the booked date can be transferred to an equivalent priced course or class, subject to an administration fee of £30.
If you do not attend your booked course or class, no refunds will be given.
Bar Flair School Zante cannot accept liability or pay compensation if a holiday is cancelled or if changes to your holiday due to war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disasters, fire or adverse weather conditions or any other reasons out of our control amounting to force majeure.
Administration fee for changes
For any changes to a booking an administration fee of £30 will be charged. This includes but is not limited to name changes, date changes.
Cancellations or amendments by us
Bar Flair School Zante reserves the right to modify the advertised content or structure of a Make It Shake It Cocktail Class or Bartender Course or Flair Bartending Course in the interests of participantsÕ safety and enjoyment. Minor changes may include changing an advertised venue within Laganas or advertised hotel and you may not be informed of these changes until your arrival as they would be a like for like change.
There may be rare occasions when we have to cancel a course or class due to exceptional circumstances.
We reserve the right to cancel a course or class (for example due to participant drop out) and you would be entitled in this circumstance to a full refund or your course fee but we cannot be responsible for any other costs or expenses you may have incurred arising from the original course booking or subsequent cancellation.
We would seek to place you on an alternative course which has the least financial impact for you.
We reserve the right to accept or cancel an order for which we have received payment, but shall have no further or other liabilities. Non-acceptance of an order is most likely due to availability, or our inability to obtain acceptance of payment.
Force Majeure à events not within our control
We regret we cannot accept liability, make any refunds or pay any compensation where provision of a course or course session to be provided as part of our contractual obligations is prevented or affected by reason of circumstances amounting to ÔForce Majeure’. Circumstances amounting to ÔForce Majeure’ include any event which we, could not, even with all due care, foresee or forestall such a (by way of example and not by way of limitation) war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, acts of God, adverse weather conditions and all similar events outside our control.
Your contact details
It is your responsibility when you make a booking to inform Bar Flair School Zante of any changes to your contact details so if we need to communicate with you we have your current contact details.
Special requests
We would do our best to accommodate any special requests.
Participant code of conduct
To ensure that all participants have a safe and fun time on our courses and activities we apply the following simple rules. If as a result of a breach of these rules a participant has to leave a course no refund will be given and we will not be held responsible for any arrangements you need to make for travel. These rules apply to both course and accommodation. The trainer on the ground makes the decision for when rules have been breached resulting in expulsion from a course or class.
1. All customers must be a minimum age of 18 years or above to participate in any class or course. Photographic proof of ID will be asked for on arrival.
2. We operate a no tolerance policy to drugs. If any participant is found in possession of any drugs, they will be asked to leave the course immediately and the Police will be notified.
3. If any participants appear to have consumed too much alcohol affecting their behavior and the experience of other participants we will ask them to cease their participation in a session immediately.
4. We reserve the right to refuse participation to those deemed to be to be displaying disruptive, aggressive or inappropriate behaviour.
5. Guests must keep personal belongings with them at all times. Bar Flair School Zante accepts no responsibility for the loss, theft or damage to any personal items brought on to the venue.
6. Any persons found in possession of a weapon shall be refused further involvement in the course and the Police notified.
7. Personal items deemed to be a potential health & safety risk might be held by the trainers until the end of a session or until the persons in possession of such items leave the premises.
8. We take pride in our bar equipment, glassware & drinks; anyone caught stealing will be prosecuted.
9. We operate a Zero Tolerance approach to bullying, racism and any form of negative behavior to other participants because of the age, race, sex, sexuality, religion, faith, culture or disability and such behavior would result in exclusion from a course.
Health and Safety
Please contact us in advance should you wish to check with us regarding any relevant allergies you have in regards to beverages.
In the interest of both hygiene and safety, it is our recommendation that you wear appropriate clothing and enclosed footwear to all classes and courses.
We expect all participants to consider their own health and safety needs whilst on a course and to take appropriate care and attention to their own needs whilst on the course.
Accommodation
On arrival at your hotel or apartment, you will be required to pay a 50 Euro deposit, which you will receive back at the end of your stay providing you leave the room in the same condition as it was when you arrived. Responsibility for return of the deposit is a decision made by your accommodation provider not by Bar Flair School Zante. The accommodation provider reserves the right to terminate your stay due to any misconduct, within their reasonable opinion. In these circumstances no refund will be given.
Bar Flair School are acting only as a booking agent for the accommodation, therefore we have no liability for any illness, personal injury, death, or loss of any kind.
Any claim for damages for injury, illness, death or loss of any kind arising from your accommodation, must be brought against the accommodation provider and will be under the jurisdiction of the law of the country Greece.
Every effort is made to maintain arrangements, as confirmed to you however, sometimes we may need to make a change if need be. We reserve the right to change your accommodation to an alternative of the same or superior standard within the same resort.
Passports & Visas
It is expected that all guests will have the necessary documentation to travel and we cannot accept any responsibility if any member of the party is unable to travel due to loss of or incorrect, inaccurate or inappropriate documentation.
Guests are also responsible for arranging a visa if necessary to travel to Greece. We cannot accept any liability if you are refused entry onto a flight or into any country due to failure on your part to carry the correct passport, visa or other documents required by any airline or authority. British Passport holders do not require a visa to enter Greece.
Accidental Injury, Damage or Loss
We accept no liability for any accident, personal injury or suffering arising for any reason either within the accommodation, during travel to and from the accommodation, or during activities with ourselves or by you. You are strongly advised to ensure that you are adequately insured both for personal injury and material loss/damage. All guests must accept full responsibility for any damage or loss caused by you or any member of your party. This includes the full payment for any such damage or loss, which must be made at the time to us or the third party concerned. If you fail to do so, you must indemnify us against any claims (including legal costs) subsequently made against us as a result of your actions.
Travel Insurance
We strongly recommend that you take out travel insurance for the duration of your stay with appropriate levels of health treatment cover.
Photography and Video
Bar Flair School Zante reserves the right to photograph or video classes for promotional and publicity purposes. We are happy and encourage you to take photos and use on social media for your own use.
If you do not wish to be photographed or videoed please inform us at the time of the class.
Equal Opportunities
Bar Flair School Zante is committed to the promotion of equal opportunities. We welcome feedback on how we might improve our approach.
Accessibility
Our courses are open to all. We would ask mobility impaired participants to note that many of the streets and pavements and accommodation in Laganas are not wheel chair friendly.
If you have specific needs please talk to us and we will advise if we can provide adjustments to enable your full participation in one of our courses.
Costs for additional resources may be chargeable.
Our courses are run using the English language.
Complaints
We want all our participants to receive a great service and value for money. If you have a complaint please speak to your trainer quickly so we can address the problem quickly or email us at info@barflairschool.com.
Serious complaints will be investigated and complainants will receive a written response within 28 days.
Disputes
As these terms and conditions are governed by English law any dispute that cannot be resolved through email and phone contact between Bar Flair School Zante and a participants would need to be dealt with through appropriate civil processes.
Changes to these terms and conditions
Any changes will be put on our website or can be provided on request.
General disclaimer
Bar Flair School Zante tries hard to ensure that all information provided on the website, by email or other communications is up to date and accurate. However we cannot accept responsibility for any information that is not accurate.
Date of publication
V1 032016
1 Bar Flair School Zante is operated by Kaloman Ltd. UK limited company registration No: 9429591
18a, Main Road, S022 6PS, UK VAT registered: 226164228
